SAP S/4HANA Post-Implementation Enhancement

Client:  Middle Market Oil & Gas Midstream

Services:  Consulting

Areas of Expertise:  Business and Technology

Industry:  Oil & Gas Midstream

Challenge:

Our client had implemented SAP S/4HANA but the SAP banking and payment processes were not meeting company needs. The current offshore support model did not have the business acumen and SAP Treasury expertise to analyze the true business requirements and configure SAP to fully support the requirements.

Solution:

We provided a very experienced local SAP Treasury consultant to perform the business requirements analysis, design, and configuration for the desired enhancements, supported by a Managing Director to assist client management in prioritizing the enhancements and advising on an ongoing support model. All work was performed part-time and consisted of a mix of on-site and remote work.

Specific activities completed included:

  • The client’s backlog list of problem tickets and enhancement requests were reviewed by the Vaco Managing Director and SAP Treasury consultant to align on a scope of work that would be impactful while remaining within budget and time constraints set by the client.
  • The Vaco SAP Treasury consultant assessed the current banking and payment run configuration to determine gaps from best practices. It was quickly determined there were gaps in both how the Fiori landscape was architected and in the banking configuration and master data.
  • Recommendations were provided to the client SAP Basis team to correct inconsistencies between the SAP back-end non-production instances and the Fiori non-production instances. The client Basis team successfully implemented the recommendations.
  • The Vaco SAP Treasury consultant walked through the desired payment and banking processes with the Accounting stakeholders to define an improved SAP configuration design. New banking configuration in SAP and Fiori master data were created in the development/test environment and demoed to the users. After user testing, the Vaco consultant collaborated with the client’s Basis team to migrate the changes and update the required master data.
  • In addition to training the users during testing, the Vaco SAP Treasury consultant created detail training documentation for processing the payment run, maintaining the Fiori banking master data, and maintaining the SAP configuration. Support for the improved processes and SAP functionality was successfully transitioned to the internal client team.
  • The engagement was closed out by the Vaco Managing Director providing recommendations for an improved ongoing support model. This included providing a job description for an internal SAP FICO Functional Developer role and a recommended roadmap for performing more detailed technical optimization of the SAP landscape.

The overall outcome was the client now had SAP banking and payment run processes that fully met the business requirements. And the SAP banking master data and Treasury configuration could be cost effectively maintained internally by business users and a new employee SAP Functional Developer role.